A Citrix Administrator could upgrade Citrix Receiver using the __________ or the __________. (Choose the two correct options to complete the sentence.)
A. Receiver for Web
B. Virtual Delivery Agent
C. Citrix Receiver updater
D. Command-line Interface
Scenario: A user informs a Citrix Administrator that audio quality has degraded on their virtual desktop that uses personal vDisk. Audio was functioning correctly the previous day. Which action should the administrator take to investigate this issue?
A. Check the Receiver log on the client device.
B. Check the audio redirection setting in a Citrix policy.
C. Review the event log on the user’s desktop for errors.
D. Open session details for the user in Citrix Director.
Scenario: An error is displayed in Citrix Director when a Citrix Administrator attempts to shadow a user connected to a desktop hosted on a server OS machine. Shadowing does NOT start. What is the likely cause of this error?
A. Remote Assistance is NOT enabled on the server OS machine.
B. Citrix Receiver is NOT installed on the administrator’s workstation.
C. The administrator does NOT have the Help Desk role in Citrix Studio.
D. Remote Desktop is NOT configured on the administrator’s workstation.
Scenario: A user’s virtual desktop session running on XenServer is unresponsive and the user is unable to access any applications. Prior to the session becoming unresponsive, the user was working on a very large financial report and did NOT save it. A Citrix Administrator examines the session and determines that Microsoft Excel has frozen the session. Which tool could the administrator use to end the Excel process without ending the session?
A. Citrix Director
B. Citrix XenCenter
C. Citrix StoreFront
D. Task Manager on the Delivery Controller
If an administrator does NOT create a highly available SQL environment for a XenDesktop deployment, what will happen when the database goes down?
A. New connections CANNOT be brokered, but existing connections are maintained
B. New connections can be brokered, but existing desktop connections are dropped
C. Existing connections are maintained, and new connections are still brokered to end users
D. Existing connections to desktops are dropped, and new connections CANNOT be brokered
An administrator needs to set up a XenDesktop environment that will utilize standard images from Provisioning services and host 500 desktops. The desktops will be hosted on blade servers with two solid state drives (SSDs) in each blade server running Microsoft Hyper-V.
Which type of storage should the administrator use for write-cache drives in this environment?
C. RAM of the target
D. Local drive of the target device
A Citrix Administrator opens Citrix Studio and is unable to make any changes. What is a likely cause of this issue?
A. The XenDesktop database is down.
B. The Configuration Logging database is unavailable.
C. The administrator is assigned the Desktop Catalog role.
D. A firewall is blocking traffic over port 1433 from the administrator’s device.
Which action could a Citrix Administrator take to provide management with a daily report of changes in the environment?
A. Download the system report in the HDX panel.
B. Create an HTML report in configuration logging.
C. Export the event logs from all the Delivery Controllers.
D. Provide access to the historical trends in Citrix Director.
A Citrix Administrator needs to monitor session performance as well as which applications users are accessing. Which Citrix tool should the administrator use for monitoring?
Scenario: A Citrix Administrator needs to set up a Citrix License Server in the environment. The administrator needs to ensure that all the required ports are opened to access the License Administration Console from the management VLAN. Which port must the administrator ensure is open to access the License Administration Console from this VLAN?
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